TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of www.designbycarlaO.godaddysites.com (the "Site"). This Site is owned and operated by Carla Ollerenshaw. This Site is an ecommerce website.
By using this Site you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Carla Ollerenshaw and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Sales of Goods and Services
These Terms and Conditions govern the sales of goods and services available on our Site.
The following goods are available on our Site:
⦁ Laser cut and engraved products...
We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.
The following services are available on our Site.
⦁ Laser engraving, personalisation and design services.
The services will be paid in full on completion of the service.
These Terms and Conditions apply to all of the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a full refund equal to the amount paid. You agree hat it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Payments
We accept the following payment methods on our Site:
⦁ Paypal
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to harge you the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
⦁ Standard delivery by post. Delivery takes 5-7 business days..
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and bank holidays.
You will be required to pay delivery charges in addition to the price of goods you purchase.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with the wrong or incomplete information.
Right to Cancel and Receive Reimbursement
If you are a customer living in the United Kingdom or the European Union you have the right to cancel your contract to purchase goods and services form us within 14 days without giving notice. The cancellation period:
⦁ Will end 14 days from the date of your purchase when you purchased your service;
⦁ Will end 14 days from when you receive, or someone you nominate receives, the goods when you purchased good(s) in one order that are all delivered together.
⦁ Will end 14 days from when you receive, or someone you nominate receives, the last good when you purchased the goods in one order that are delivered separately; or
⦁ Will end 14 days from when you receive, or someone you nominate receives, the first good when you purchased goods that will be regularly delivered during a defined period of time.
To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at designbycarla@gmail.com or by post at 32 Newlands Avenue, Irlam, Manchester M44 6WE. You may use a copy of the cancellation from found at the bottom of these Terms and Conditions, but you are not required to do so.
The right to cancel does not apply to:
⦁ Goods or services, other than the supply of water, gas, electricity, or district heating. Where the price depends upon fluctuations in the financial market that we cannot control and that may occur during the cancellation period;
⦁ Custom or personalised goods;
⦁ Goods that will deteriorate or expire rapidly:
⦁ Services that the customer has requested for the purpose of carrying out urgent repairs or maintenance.
Effects of Cancellation
If you cancel your contract with us and goods have already been sent to you, then you must return the goods to us as soon as possible after informing us of your decision to cancel. You will be responsible for the cost of returning the goods. We will not be responsible for any damage or loss to the goods that occurs before they are are returned to us, including while the goods are in transit.
If you cancel your contract with us, we will reimburse you all payments we received from you under the contract, including the costs of delivery, except from any supplementary delivery charges resulting from your choice of a delivery type other than the least expensive type of standard delivery that we offer. Please note that we are permitted by law to reduce your reimbursement to reflect any reduction in the value of the goods that was caused by handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
We will provide the reimbursement without undue delay and no later than the earlier of 14 days after we receive back from you any goods supplied or 14 days after you provide proof that you have returned the goods. If no goods were supplied, then we will provide the reimbursement no later than 14 days after the day we were informed of your decision to cancel.
If you requested the performance of services began during the cancellation period, you are required to pay us an amount which is in proportion to what has been performed until you have communicated to us your decision to cancel this contract. We will reimburse to you any amount you have paid above this proportionate payment.
We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement.
The right to cancel and to reimbursement is not affected by any return or refund policy we may have.
Consumer Protection Law
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms an Conditions will not limit your legal rights and remedies under hat legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Carla Ollerenshaw and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Carla Ollerenshaw and our directors, officers, agants, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Country of England.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws,those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of any changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
32 Newlands Avenue, Irlam, Manchester M44 6WE
You can also contact us through our enquiry form available on our Site.
Effective Date:31st day of August, 2024
Cancellation Form
If you want to cancel your contract of sale with us you may use this form and email or post it back to us at the address below.
To:www.designbycarlaO.godaddysites.com
Address: 32 Newlands Avenue, Irlam, Manchester M44 6WE
Email: designbycarla@gmail.com
I hereby give notice that I cancel my contract of sale of the following goods or services:
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Ordered on:_________________________________
Received on:________________________________
Customer Name:_____________________________
Customer Address:______________________________________________________________________________
Signature (only required if you are returning a hardcopy of this form):
_______________________________________________________
Date:______________________